07.20.2004 NewsBlast: July 21, 2004

From: Subject: 07.20.2004 NewsBlast: July 21, 2004 Date: Fri, 23 Jul 2004 21:56:22 +0200 MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_0000_01C470FF.E4531CC0"; type="text/html" X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 This is a multi-part message in MIME format. ------=_NextPart_000_0000_01C470FF.E4531CC0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.speechtechmag.com/eletter/archives/speechtechmag/15660.html 07.20.2004 NewsBlast: July 21, 2004

July 21,=20 = 2004

THE LATEST NEWS FROM THE SPEECH = TECHNOLOGY=20 INDUSTRY

You are receiving this email because = you are a=20 subscriber to Speech Technology Magazine. If you = wish to=20 unsubscribe from future mailings about Speech = Technology=20 Magazine, please use the links at the bottom of = this=20 message.

In the news...=20 = July = 21,=20 2004=20

If you have trouble = reading this=20 e-mail, go to http://www.speech= techmag.com/eletter/archives/=20 =

There's a brand new = category on the=20 Speech Solution Nominations page! Click = Here for more = information!

Sponsors in this = issue=20 include: Convergys, Lumenvox, LeadingC and = = SpeechTEK.

Features=20

Q & A WITH JANE THALEN, = SOFTWARE=20 ENGINEER, NORTEL NETWORKS
Speech = Technology=20 Magazine sits down with Jane Thalen of Nortel = Networks=20 to discuss everything about her recent Voice XML = certification. Jane was one of the first = developers to=20 be certified in VoiceXML programming by the = VoiceXML=20 Forum.
Read=20 full story=85

STAYING COMPETITIVE WILL BE THE = FOCUS OF=20 SPEECHTEK 2004=92S CALL CENTER = TRACK
LEXINGTON,=20 Ky. =97 SpeechTEK 2004, September 13-16 at the = New York=20 Marriott Marquis, will host a Call Center Track=20 developed especially for customer service = stakeholders=20 and call center and automation practitioners. = Several=20 case studies and other real-world examples will = make up=20 the core content of the track=92s seven = panel-based=20 sessions.
Read=20 full story=85

TWO MORE TEAMS ACCEPT THE 2004 = SPEECH=20 SOLUTIONS CHALLENGE II
LEXINGTON, Ky. = =97=20 SpeechTEK and the Zelos Group have announced = that two=20 more teams have accepted this year=92s Speech = Solutions=20 CHALLENGE II. To date, nine teams have accepted = the=20 challenge to participate in the speech = technology=20 industry=92s most unique demonstration of how = fast and=20 efficiently speech solutions can be = developed.
Read=20 full story=85

Are your customers forced to deal = with=20 inflexible touch tone menus when trying to = reach=20 you?

Convergys Call Navigator applies speech = technology for superior service, branding, = and=20 cost savings to enable access simply by = speaking a=20 department name.
Click Here=20 for more=20 = information.

News From Other=20 Sources =

IBM LOOKS TO IMPROVE WEB USAGE FOR = VISUALLY IMPAIRED
PC World Australia = =97 IBM=20 develops aDesigner, a java-based developer tool, = that=20 simulates low-vision and blind modes for testing = web=20 page capabilities tailored to the visually = impaired and=20 blind.
Read=20 full story=85

DR. T.V. RAMAN OF IBM RESEARCH = DISCUSSES=20 X+V
From Voice XML Italia =97 = Interview of Dr.=20 T.V. Raman, one of the inventors of the = multimodal X+V=20 language, speaks on its functions and marketing = in Italy=20 and other countries.
Read=20 full story=85

SOCIAL DEVELOPMENT MINISTRY KEEN = BUT NOT=20 SOLD ON VOICE ID TOOL
From Stuff at = Fairfax=20 New Zealand Limited =97 Social Development = Ministry is=20 using speech recognition applications for = answering the=20 phones and is considering integrating voice=20 verification, but worries that the cost may = outweigh the=20 benefits.
Read=20 full story=85

Are you wanting to deploy a VoiceXML = application at the right price?

With LumenVox's Speech Recognition = Engine=20 (SRE), LV Speech Tuner and our VoiceXML = technology=20 partners you can create and maintain any = speech=20 application and still have it at the right = price.

LumenVox provides the tools to create = grammars=20 on-the-fly and perform tuning, testing and = transcription for your speech application. = With=20 our suite of speech recognition software = and=20 worldwide partners, we can design, = develop,=20 deploy, and maintain any speech = application.

Visit us online at: http://www.lumenvox.com/.

Industry = News=20

ISREAL DISCOUNT BANK ANNOUNCES NEW = SERVICE=20 TO CUSTOMERS
BILLERICA, Mass. and TEL = AVIV,=20 Israel =97 Isreal Discount Bank deploys a speech = recognition service to their customers. =
Read=20 full story=85

CNIB LIBRARY OF TORONTO SELECTS=20 LOQUENDO
The CNIB Library of Toronto = chooses=20 Loquendo=92s text-to-speech software for digital = talking=20 books.
Read=20 full story=85

POWERED UP: VOICE AUTOMATION = SHINES IN THE=20 UTILITY INDUSTRY
MENLO PARK, Calif. = =97=20 Utility companies reap benefits of = speech-powered=20 applications, increasing customer satisfaction = and=20 company savings.
Read=20 full story=85

PHILIPS RELEASES HUNGARIAN SPEECH=20 RECOGNITION SOFTWARE FOR = RADIOLOGISTS
VIENNA,=20 Austria =97 Royal Philips Electronics releases = speech=20 recognition software for Hungarian radiology=20 departments.
Read=20 full story=85

VERIZON=92S NEW 411 SYSTEM: IS IT = A LIVE=20 OPERATOR, OR IS IT =91DARBY=92?
NEW = YORK, NY -=20 Verizon updates New York=92s 411 directory = assistance with=20 one of the largest Internet applications on the=20 telephone network. Darby Bailey is the new voice = of=20 Verizon 411.
Read=20 full story=85

Migrate your IVR applications to = VoiceXML at=20 half the cost!

We=92ll migrate your existing IVR = applications=20 and provide integration with multiple IVR=20 platforms including Avaya, IBM, Genesys = and=20 Nuance. We=92ll get you there with 70% = faster=20 implementation time. Plus, you=92ll cross = the finish=20 line at half the cost of in-house = development or=20 outsourcing. Call us at 1-877-540-3500 or = visit http://www.leadingc.com/.

Products and=20 Partnerships=20

HEAR ALL ABOUT KARI, THE NEW = NORWEGIAN TTS=20 VOICE
Acapela extends its = text-to-speech=20 coverage with its new voice =96=20 Kari.
Read=20 full story=85

ISX SUPPORTS LAUNCH OF SENSIS(R) = 1234=20 INITIATIVE WITH LATEST IN INFORMATION AND SEARCH = TECHNOLOGIES
FORT LAUDERDALE, Fla. = =97 ISx=20 FlexiQ platform enables Sensis to combine yellow = pages(R) and white pages(R) systems to enable = new=20 services.
Read=20 full story=85

SANDCHERRY RESELLS APPTERA'S = PACKAGED=20 SPEECH APPLICATIONS TO FINANCIAL SERVICES MARKET =
SAN BRUNO, Calif. =97 The = partnership will=20 allow SandCherry to tailor solutions to customer = needs=20 and give Apptera another outlet for providing=20 applications to a broader customer base. =
Read=20 full story=85

RESULTS DELIVERED: CUSTOMER = SATISFACTION=20 AND PERFORMANCE IMPROVEMENTS HIGHLIGHTED IN = SURVEY OF=20 VOICE AUTOMATION SYSTEMS
MENLO PARK, = Calif. =97=20 Nuance and Apex Research partner provide a = survey to=20 assist companies with benchmarking their = customer=20 satisfaction and call center performance = levels.
Read=20 full story=85

VOCALABS SEEKS BETA TESTERS FOR = NEW=20 SERVICE
VocaLabs is running = beta-testing on a=20 new system and is looking for participants. =
Read=20 full = story=85

SpeechTEK = 2004=20 Registration is now open!!
This = year=92s=20 10th Anniversary event will take place = September=20 13-16, at the New York Marriott=20 Marquis.

Call or e-mail Chris=20 Nolan +1 859-278-2223 or toll-free=20 877-993-9767 for more = information.=20 Or click=20 here to register.=20 =

Copyright =A9 2004 AmComm Holdings LLC. = All rights=20 reserved.
All product names contained herein = are the=20 trademarks of their respective = holders.

AmComm, Inc.
2628 Wilhite Court, = Suite=20 100
Lexington, KY 40503

Contact
If you would like to = contact us=20 to be a sponsor, we would be delighted to hear = from you;=20 contact: LaShawn Fugate at lashawn@amcommexpos.com=20 or Devon Taylor at devon@amcommexpos.com
Questi= ons,=20 comments or story tips? Write to john@amcommpublications.com

Home | Current = Issue=20 | Subscription=20 Profile | Unsubscribe=20 | SpeechTEK=20

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